Shipping Policy

Thank you for choosing NUVIS®. We are committed to delivering your order quickly, safely, and reliably.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

Region	Estimated Delivery
United States	5–10 Business Days
Canada	6–12 Business Days
United Kingdom	5–10 Business Days
Australia & New Zealand	6–12 Business Days
Europe	5–10 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to update after shipment.

Delays

While we do everything possible to ensure timely delivery, delays may occasionally occur due to:

• Customs inspections

• Severe weather

• High shipping volumes

• Carrier disruptions

• Holidays

NUVIS® is not responsible for delays once a package has been handed over to the shipping carrier.

Incorrect Shipping Address

Please double-check your shipping address before completing your order.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Email: support@getnuvis.com

Please include:

• Your order number

• A description of the issue

• Photos (if the package arrived damaged)

We'll work with the carrier to resolve the issue as quickly as possible.

Questions?

If you have any questions about shipping or your order, contact us anytime at:

support@getnuvis.com